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For additional data, please see our latest Global Reporting Initiative (GRI) index, our Sustainability Accounting Standards Board (SASB) index and our Task Force on Climate-Related Financial Disclosures (TCFD) index.

Environment

Efficiency & Emissions1

Learn more about our progress in our Efficiency & Emissions issue brief.

Greenhouse Gas Emissions

  2021 2022 2023 2024
Global carbon footprint (Scope 1, 2 & 3 in metric tons [MT] CO2e)2 20,365,571 18,908,274 15,233,084 14,495,217
U.S. carbon footprint (Scope 1, 2 & 3 in MT CO2e)2 18,805,350 17,901,301 14,811,085 13,403,029
GHG emissions intensity (Scope 1 & 2 in MT CO2e/ billion dollars of revenue) 40,896 39,574 34,537 35,273
GHG emissions intensity (Scope 1 & 2 in MT CO2e/1,000 subscribers)34 36.05 30.82 26.74 26.57
Scope 1 GHG emissions (MT CO2e) 997,129 917,036 643,346 544,335
Scope 2 market based GHG emissions (MT CO2e)5 4,550,580 3,861,164 3,585,008 3,770,772
Scope 2 location based GHG emissions (MT CO2e) 5,212,703 4,962,516 4,816,513 4,745,401
Scope 3 GHG emissions (MT CO2e) 14,883,962 14,130,075 11,004,731 10,180,110

Scope 3 Emissions

Scope 3 Emissions Sources (MT CO2e)6 FY24

Category 1: Purchased Goods and Services

 3,716,509

Category 2: Capital Goods

 2,051,090
Category 3: Fuel and Energy-Related Activities 1,076,337
Categories 4 & 9: Upstream and Downstream Transportation and Distribution 78,093
Category 5: Waste Generated in Operations 72,022
Category 6: Business Travel 86,789
Category 7: Employee Commuting 343,165
Category 11: Use of Sold Products 284,662
Category 13: Downstream Leased Assets 729,748
Category 15: Investments 1,741,695

Energy Management17

Learn more about our progress in our Energy Management issue brief.

  2021 2022 2023 2024
Total energy consumption (megawatt-hour [MWh]) 17.0 million 16.0 million 15.3 million 14.8 million
Total energy consumption (gigajoules [GJ]) 61.1 million 57.6 million 55.0 million 53.2 million
Total electricity use (MWh) (global direct billed and leased electricity)8 14.0 million 13.2 million 12.8 million 12.6 million
Total electricity use (GJ) (global direct billed and leased electricity)8 50.3 million 47.6 million 46.0 million 45.5 million
Energy intensity (MWh/1,000 subscribers)49 111.66 103.16 96.53 91.09
Energy intensity (MWh/$ billion revenue)10 126,666 132,478 124,699 120,910
Percent total grid electricity (of total energy consumed) 80.6% 81.1% 81.8% 83.4%
Percentage of grid electricity use (of total electricity used in operations) 97.9% 98.0% 97.8% 97.6%
Percentage of renewable energy (of total energy consumed) 14.0% 17.5% 21.5% 19.4%
Percentage of renewable energy (of total electricity used in operations) 17.1% 21.1% 25.7% 22.7%
Renewable energy certificates procured through power purchase agreements (MWh)11 2.4 million 2.8 million 3.3 million 2.8 million
Total annualized energy conserved through energy savings projects (million kWh)12 614 1,816 668 742
Total annualized energy cost savings from energy projects12 $54.9 million $158.7 million $68.0 million $78.0 million
Total energy used in data centers (MWh) 828,110 779,818 693,325 693,325
Percentage of renewable energy (of total energy used in data centers)13 15.7% 49.5% 46.7% 46.7%
Data center power usage effectiveness (PUE) 1.58 1.60 1.62 1.68

Circularity

Learn more about our progress in our Circularity issue brief.

Product Life Cycle

  2021 2022 2023 2024
Total number of consumer devices reused or recycled through AT&T14 17.8 million 14.9 million 12.9 million 12.5 million
Materials from take-back programs reused or sold15 87% 89% 88% 94%
Materials from take-back programs recycled15 13% 11% 12% 6%
Materials from take-back programs landfilled15 0% 0% 0% 0%
Amount of paper used for direct mail and office paper (MT)16 3,969 6,427 3,518 4,252

Waste Management11718

  2021 2022 2023 2024
Total domestic waste managed by AT&T (tons)19 211,379 179,421 178,659 204,002
Total waste recycled/reused (tons) 83,136 70,345 63,438 76,468
Percent total waste recycled/reused 39.3% 39.2% 35.5% 37.5%
Total waste sent to landfill (tons) 126,928 107,031 114,167 126,771
Nonhazardous Waste
Total domestic nonhazardous waste generated (tons) 211,345 179,076 178,626 203,969
Total nonhazardous waste recycled (tons) 83,111 70,339 63,438 76,440
Total nonhazardous waste sent to landfill (tons) 126,927 107,031 114,167 126,771
Total nonhazardous waste incinerated (tons) 1 0 0 0
Total nonhazardous waste composted (tons) 733 638 818 603
Other nonhazardous waste, not specified (tons)20 572 1,070 204 155
Hazardous Waste21
Total domestic hazardous waste generated (tons) 34.73 344.50 32.43 33.45
Total hazardous waste recycled (tons) 25.43 6.35 27.80  27.61
Total hazardous waste sent to landfill (tons) 0.20 0.08 0.33  0.33
Total hazardous waste incinerated (tons) 0 0.45 0 0.08
Other hazardous waste, not specified (tons)22 9.10 337.62 4.30  5.43

Natural Resources

Learn more about our progress in our Natural Resources issue brief.

Water Management23

  2021 2022 2023 2024
Total U.S. water consumption (million m3)24 10.15 8.63 8.27 9.59
Water intensity (gallons/$ thousand revenue)25 20.01 18.88 17.86 20.70
Water intensity (gallons/individual subscriber)426 17.64 14.70 13.81 15.60

People & Community

Community Engagement & Philanthropy

Learn more about our progress in our Community Engagement & Philanthropy issue brief.

  2021 2022 2023 2024
Total amount of corporate and AT&T Foundation giving $100.1 million $89.1 million $77.5 million $75.1 million
Total amount contributed or directed through corporate, employee and AT&T Foundation giving programs27 $119.6 million $104.8 million $92.3 million $86.6 million
Total value of employee volunteerism2829 $12.7 million $11.6 million $12.7 million $13.2 million
Percentage of employees worldwide engaged in communities through grassroots volunteerism and giving initiatives3031 30% 31% 33% 35%

Human Capital Management

Learn more about our progress in our Human Capital Management issue brief.

  2021 2022 2023 2024
Number of global employees3233 202,600 160,700 149,900 140,990
Number of global part-time employees32 2,668 1,858 1,540 1,301
Number of U.S. employees 144,389 136,699 124,731 123,967
Percent of employees who are part of collective bargaining agreements3234 37% 42% 42% 43%
Number of employees, retirees and eligible dependents offered healthcare and well-being benefits35 1.0 million 1.0 million 1.0 million 1.3 million
Number of hours spent on employee training3637 N/A 8.0 million 5.8 million 6.4 million
Amount invested in tuition assistance for employees35 $13.0 million $10.5 million $10.3 million $11.0 million
Employee engagement 84% 82% 82% N/A*

* AT&T did not conduct an employee survey in 2024. For more information, see our Human Capital Management issue brief.

Our Operations

Ethics & Integrity

Learn more about our progress in our Ethics & Integrity issue brief.

  2021 2022 2023 2024
Employee completion of Code of Business Conduct training38 100% 99% 100% 99.9%

Environment, Health & Safety Compliance39

Learn more about our progress in our Environment, Health & Safety Compliance issue brief.

  2021 2022 2023 2024
Total recordable incident rate (per 100 employees)4041 1.20 1.29 1.43 1.81
Total number of hazardous waste spills 0 0 0 0
Total weight of hazardous waste spills (MT) 0 0 0 0
Number of reportable spills42 9 38 23 20
Weight of reportable spills (MT) 2 7 2 5
Lost time incident rate (Days away, restricted or transferred) (per 100 employees)41 1.02 1.11 1.26 1.34
Number of fines paid as a result of enforcement actions resulting from government environmental inspections43 5 8 7 17

Network Resilience

Learn more about our progress in our Network Resilience issue brief.

  2021 2022 2023 2024
Capital investment and acquisition of wireless spectrum44 $45.6 billion $34.5 billion $26.5 billion $22.4 billion
Network traffic on an average business day (petabytes) 484.8 553.0 680.6 824.6

Responsible Supply Chain

Learn more about our progress in our Responsible Supply Chain issue brief.

  2021 2022 2023 2024
On-site supplier audits (third-party and AT&T-led audits)45 71 79 137 139
  1. 2024 data is estimated. Final data will be available Q2 of 2025.
  2. AT&T expanded our Scope 3 reporting capabilities to include investments in 2023. 2022 data has also been recast to include investments and to reflect updates in Scope 3 methodologies for consistency with 2023.
  3. Intensity metrics relative to our total number of subscribers include North America wireless, wireline voice and domestic broadband subscribers, as identified in our fiscal year 2024 Form 10-K.
  4. In 2024, we removed connected devices from our total reported subscriber numbers. 2021-2023 intensity data has been restated to remove connected devices as subscribers.
  5. 2021 data restated due to changes in our calculation methodology.
  6. Data is rounded.
  7. Data (2021–2024) is rounded and inclusive of all AT&T operations (U.S. and international). Starting in 2022, data does not include DIRECTV, Vrio, Xandr or WarnerMedia.
  8. Electricity is a subset of total energy. Electrical energy represents the majority of AT&T’s total energy consumption globally. Other forms of energy include steam, chilled water and all types of fuel use.
  9. Total number of subscribers, including North America wireless, wireline voice and domestic broadband subscribers, as identified in our fiscal year 2024 Form 10-K, is the denominator and is a proxy for our production.
  10. In 2024, we adjusted our methodology to use total energy in this intensity calculation instead of total electricity. 2021-2023 intensity data has been restated using this updated approach.
  11. Increase in 2023 is due, in part, to renewable energy credits retired in calendar year 2023 for energy produced in calendar year 2022.
  12. AT&T identified ongoing network energy savings initiatives in 2024 not captured in previous reporting years. 2021-2023 data has been recast to include those projects/ savings for consistency with 2024.
  13. Percentage of renewable energy (of total energy used in data centers) increase in 2022 is due to the allocation of RECs based on how close a property is compared to where the energy is produced.
  14. Data (2021–2024) includes mobility devices, broadband devices and internal AT&T devices. Data (2021–2024) is inclusive of AT&T operations (U.S. only). 2021 data does not include DIRECTV.
  15. Data (2021–2024) is inclusive of AT&T operations (U.S. only).
  16. Data (2021–2024) is inclusive of AT&T operations (U.S. only). 2021 data does not include DIRECTV
  17. AT&T’s total waste and recycling figures represent cumulative waste from AT&T’s U.S. e-waste, general solid waste, furniture recycling, paper shredding, asset recovery and regulated (hazardous and nonhazardous) waste programs. Please note that waste data may not be complete due to the challenge of getting all business unit (BU) direct vendor hires to upload final shipping documents to the central waste tracking system.
  18. Data (2021–2024) is inclusive of AT&T operations (U.S. only). Data has been restated to not include Vrio, Xandr or WarnerMedia. Starting in 2022, data does not include DIRECTV.
  19. Data includes total waste recycled/reused and total waste sent to landfill, as well as total waste composted, and total waste managed through other means.
  20. This category represents nonhazardous waste for which data on the management method was unavailable. AT&T is continually updating the vendor submittal process to integrate enhanced waste reporting metrics into contracts.
  21. 2022 “total domestic hazardous waste generated” and “other hazardous waste, not specified” increased due to disposal of disinfectant.
  22. This category consists of hazardous waste for which the waste management vendors did not report the final disposal method, primarily because they were consolidated with wastes from other companies at the treatment, storage and disposal facilities prior to final disposition. Our EHS Waste team is continually working with those vendors to report the final disposition of AT&T hazardous waste more accurately.
  23. Data (2021–2024) is inclusive of AT&T operations (U.S. only). Starting in 2022, data does not include DIRECTV, Vrio, Xandr or WarnerMedia.
  24. 2022 data restated due to changes in our reporting methodology.
  25. 2021–2022 data restated due to changes in our reporting methodology.
  26. 2021–2022 data restated due to changes in our reporting methodology. Intensity metrics relative to our total number of subscribers include North America wireless, wireline voice and domestic broadband subscribers, as identified in our fiscal year 2024 Form 10-K.
  27. Data is inclusive of all AT&T operations (U.S. and international).
  28. The 2021–2024 values of volunteer time were calculated using the Independent Sector value of a volunteer hour, which was $28.54 for 2021, $29.95 for 2022, $31.80 for 2023 and $33.49 for 2024.
  29. Data is inclusive of all AT&T operations (U.S. and international). Starting in 2022, data does not include AT&T Mexico.
  30. This goal was established in 2021. Reflects activity self-reported by employees via our Volunteerism and Giving portal.
  31. Data is inclusive of all AT&T operations (U.S. and international). Starting in 2021, data does not include WarnerMedia. Starting in 2022, data does not include DIRECTV, Vrio, Xandr or AT&T Mexico.
  32. Data is inclusive of all AT&T operations (U.S. and international). Starting in 2022, data does not include DIRECTV, Vrio, Xandr or WarnerMedia.
  33. As reported in our Form 10-K.
  34. The AT&T Communications employee base includes union-represented employees.
  35. Inclusive of all AT&T operations (U.S. only).
  36. Inclusive of all AT&T operations (U.S. and international). Data does not include DIRECTV, Vrio, Xandr or WarnerMedia.
  37. Due to system/reporting changes, we are not able to retroactively restate 2021 employee training hours to match 2022 and 2023.
  38. Data (2021–2024) is inclusive of all AT&T operations (U.S. and international) except AT&T Mexico. Starting in 2021, data does not include DIRECTV.
  39. Data is inclusive of AT&T operations (U.S. only). 2021 data includes DIRECTV and select Warner Bros. locations. Starting in 2022, data does not include WarnerMedia, Xandr, DIRECTV or Vrio.
  40. These incidents are employee injuries and illnesses that are required to be documented on the OSHA 300 log.
  41. Data is inclusive of AT&T operations (U.S. only). Data does not include WarnerMedia, Xandr, DIRECTV or Vrio.
  42. Each locality has its own regulations and thresholds for when to report a spill. Spills were addressed promptly and cleaned up in accordance with regulatory requirements.
  43. 2021–2022 data restated to account for dismissals or other status changes that occurred after the reporting period.
  44. Capital investment from continuing operations is a non-GAAP financial measure that provides an additional view of cash paid for capital investment to provide a comprehensive view of cash used to invest in our networks, product developments and support systems. In connection with capital improvements, we negotiate with some of our vendors to obtain favorable payment terms of 120 days or more, referred to as vendor financing, which is excluded from capital expenditures and reported in accordance with GAAP as financing activities. See our capital investment and acquisition of wireless spectrum calculation.
  45. JAC recognizes Validated Assessment Program (VAP) audits carried out under the Responsible Business Alliance (RBA) initiative as materially equivalent to JAC audits. JAC members, including AT&T, were not able to audit as many facilities in 2021–2022 due to the COVID-19 pandemic.