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Corporate Responsibility KPIs

For additional data, please see our latest Global Reporting Initiative (GRI) index, our Sustainability Accounting Standards Board (SASB) index and our Task Force on Climate-Related Financial Disclosures (TCFD) index.

Environment

Efficiency & Emissions

Learn more about our progress in our Efficiency & Emissions issue brief.

Greenhouse Gas Emissions

  2022 2023 2024 2025
Global carbon footprint (Scope 1, 2(MB) & 3 in MT CO2e)12 18,908,275 15,233,085 12,689,148 11,666,888
U.S. carbon footprint (Scope 1, 2(MB) & 3 in MT CO2e)1 17,901,301 14,811,085 12,689,148 11,187,196
GHG emissions intensity (Scope 1 & 2(MB) in MT CO2e/ billion dollars of revenue)1 39,574 34,537 33,913 30,521
GHG emissions intensity (Scope 1 & 2(MB) in MT CO2e/1,000 subscribers)13 32.89 28.22 26.70 24.05
Scope 1 GHG emissions (MT CO2e)1 917,036 643,346 545,052 526,205
Scope 2 market-based GHG emissions (MT CO2e)1 3,861,164 3,585,008 3,603,725 3,308,746
Scope 2 location-based GHG emissions (MT CO2e)1 4,962,516 4,816,513 4,479,117 4,553,005
Scope 3 GHG emissions (MT CO2e)12 14,130,075 11,004,731 8,540,371 7,831,937

Scope 3 Emissions

Scope 3 Emissions Sources (MT CO2e)1 FY25
Category 1: Purchased Goods and Services 2,836,562
Category 2: Capital Goods 2,214,103
Category 3: Fuel and Energy-Related Activities4 989,006
Categories 4 & 9: Upstream and Downstream Transportation and Distribution 105,733
Category 5: Waste Generated in Operations 78,884
Category 6: Business Travel 54,746
Category 7: Employee Commuting 463,597
Category 11: Use of Sold Products 325,923
Category 13: Downstream Leased Assets 745,741
Category 15: Investments 17,643

Energy Management5

Learn more about our progress in our Energy Management issue brief.

  2022 2023 2024 2025
Total energy consumption (megawatt-hour [MWh])6 16.0M 15.3M 14.8M 15.0M
Total energy consumption (gigajoules [GJ]) 57.6M 55.0M 53.2M 54.0M
Total direct and indirect energy consumption for properties (GJ)7 51.0M 49.0M 47.4M 48.4M
Total electricity use (MWh) (global direct billed and leased electricity)68 13.2M 12.8M 12.6M 12.9M
Total electricity use (GJ) (global direct billed and leased electricity)8 47.6M 46.0M 45.5M 46.6M
Energy intensity (MWh/1,000 subscribers)36 110.14 102.10 95.13 94.02
Energy intensity (MWh/$ billion revenue)6 132,478 124,699 120,848 119,342
Percent total grid electricity (of total energy consumed)6 81.1% 81.8% 83.4% 84.3%
Percentage of grid electricity use (of total electricity used in operations) 98.0% 97.8% 97.6% 97.7%
Percentage of renewable energy (of total energy consumed)6 17.5% 21.5% 21.0% 23.9%
Percentage of renewable energy (of total electricity used in operations) 21.1% 25.7% 23.4% 26.7%
Renewable energy certificates procured through power purchase agreements (MWh)9 2.8M 3.3M 2.9M 3.2M
Total annualized energy conserved through energy savings projects (kilowatt-hour [kWh]) 1,816M 668M 742M 709M
Total annualized energy cost savings from energy projects $158.7M $68.0M $78.0M $81.1M
Total energy used in data centers (MWh) 779.8K 693.3K 574.4K 587.6K
Percentage of renewable energy (of total energy used in data centers) 49.5% 46.7% 25.7% 25.1%
Data center power usage effectiveness (PUE) 1.60 1.62 1.68 1.74

Circularity

Learn more about our progress in our Circularity issue brief.

Product Life Cycle

  2022 2023 2024 2025
Total number of consumer devices reused or recycled through AT&T10 14.9M 12.9M 12.5M 14.0M
Number of materials from take-back programs 3,845 3,372 4,529 5,268
Total weight of all products recovered (includes Asset Recovery Team and other products) (MT) 4,337 3,752 4,873 5,928
Materials from take-back programs reused or sold11 89% 88% 94% 94%
Materials from take-back programs recycled11 11% 12% 6% 6%
Materials from take-back programs landfilled11 0% 0% 0% 0%
Amount of paper used for direct mail and office paper (MT)11 6,427 3,518 4,252 3,581

Waste Management1112

  2022 2023 2024 2025
Total domestic waste managed by AT&T (tons)13 179,421 178,155 204,002 214,199
Total waste recycled/reused (tons) 70,345 62,961 76,468 104,586
Percent total waste recycled/reused 39.2% 35.3% 37.5% 48.8%
Total waste sent to landfill (tons)14 107,031 114,167 126,771 108,471

Natural Resources

Learn more about our progress in our Natural Resources issue brief.

Water Management

  2022 2023 2024 2025
Approximate U.S. water consumption (million m3) 8.63 8.27 9.59 9.27

People & Community

Community Engagement & Investment

Learn more about our progress in our Community Engagement & Investment issue brief.

  2022 2023 2024 2025
Total amount of corporate and AT&T Foundation giving $89.1M $77.5M $75.1M $72.0M
Total amount contributed or directed through corporate, employee and AT&T Foundation giving programs15 $104.8M $92.3M $86.6M $84.4M
Total value of employee volunteering1617 $11.6M $12.7M $13.2M $16.3M
Percentage of employees worldwide engaged in volunteering and giving initiatives1718 31% 33% 35% 36%

Human Capital Management

Learn more about our progress in our Human Capital Management issue brief.

  2022 2023 2024 2025
Number of global employees1519 160,700 149,900 140,990 133,030
Number of global part-time employees15 1,858 1,540 1,301 1,184
Number of U.S. employees 136,699 124,731 123,967 109,347
Percent of employees who are part of collective bargaining agreements1520 42% 42% 43% 43%
Number of employees, retirees and eligible dependents offered healthcare and well-being benefits11 1.0M 1.0M 0.8M21 0.8M
Number of hours spent on employee training15 8.0M 5.8M 6.4M 5.8M
Amount invested in tuition assistance for employees11 $10.5M $10.3M $11.0M $9.9M
Employee engagement 82% 82% N/A22 79%

Our Operations

Ethics & Integrity

Learn more about our progress in our Ethics & Integrity issue brief.

  2022 2023 2024 2025
Employee completion of Code of Business Conduct training23 99% 100% 99.9% 99.8%

Network Resilience

Learn more about our progress in our Network Resilience issue brief.

  2022 2023 2024 2025
Capital investment and acquisition of wireless spectrum24 $34.5B $26.5B $22.4B $22.4B
Network traffic on an average business day (petabytes) 553.0 680.6 824.6 1,000.0
  1. ERM CVS provided limited independent assurance of Scope 1, Scope 2 (location and market-based) and Scope 3 GHG emissions. See our 2025 Independent Limited Assurance Report for more information.

  2. 2024 emissions value has been restated due to adjustment in data methodology.

  3. 2022-2024 intensity data has been restated to align with updated subscriber categories in AT&T earnings reports. Intensity metrics relative to our total number of subscribers include broadband connections, AT&T Mobility subscribers and Mexico wireless subscribers, as identified in our fiscal year 2025 Form 10-K, is the denominator and is a proxy for our production. 

  4. Includes grid transmission and distribution loss. 

  5. Some data is rounded. Data is inclusive of all AT&T operations (U.S. and international). 

  6. ERM CVS provided limited independent assurance of select energy figures. See our 2025 Independent Limited Assurance Report for more information.

  7. Energy use from owned and/or managed property portfolio.

  8. Electricity is a subset of total energy. Electrical energy represents the majority of AT&T’s total energy consumption globally. Other forms of energy include steam, chilled water and all types of fuel use.
  9. Increase in 2025 is due to additional virtual power purchase agreements becoming active.

  10. Data includes mobility devices, broadband devices and internal AT&T devices. Data is inclusive of AT&T operations (U.S. only). 

  11. Data is inclusive of AT&T operations (U.S. only).
  12. Certain data is derived from or provided by third parties. Third‑party data is believed to be reliable but not fully controlled by AT&T. AT&T’s total waste and recycling figures represent cumulative waste from AT&T’s U.S. e-waste, general solid waste, furniture recycling, paper shredding, asset recovery and regulated (hazardous and nonhazardous) waste programs. Please note that waste data may not be complete due to the challenge of getting all business unit (BU) direct vendor hires to upload final shipping documents to the central waste tracking system.

  13. Data includes total waste recycled/reused and total waste sent to landfill, as well as total waste composted and total waste managed through other means.

  14. Data represents total domestic non-recycled waste.

  15. Data is inclusive of all AT&T operations (U.S. and international).

  16. The 2022–2025 values of volunteer time were calculated using the Independent Sector value of a volunteer hour, which was $29.95 for 2022, $31.80 for 2023, $33.49 for 2024 and $34.79 for 2025. 

  17. 2022-2024 data is inclusive of all AT&T operations (U.S. and international), except AT&T Mexico. 2025 data includes AT&T Mexico. 

  18. Reflects activity self-reported by employees via our AT&T Believes Volunteering & Giving portal.

  19. As reported in our Form 10-K. 2022 and 2023 data is accurate as of January 31 of each respective year. 

  20. The AT&T Communications employee base includes union-represented employees.
  21. Data has been restated due to adjustment in data calculation.

  22. AT&T did not conduct an employee survey in 2024. For more information, see our Human Capital Management issue brief.

  23. Data is inclusive of all AT&T operations (U.S. and international), except AT&T Mexico.

  24. Capital investment from continuing operations is a non-GAAP financial measure that provides an additional view of cash paid for capital investment to provide a comprehensive view of cash used to invest in our networks, product developments and support systems. In connection with capital improvements, we negotiate with some of our vendors to obtain favorable payment terms of 120 days or more, referred to as vendor financing, which is excluded from capital expenditures and reported in accordance with GAAP as financing activities. See our capital investment and acquisition of wireless spectrum calculation.